Last Updated: 17-Sep-2023
Thank you for visiting www.Tihoo.ca, an online shop dedicated to providing quality products and a seamless shopping experience. At Tihoo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website. By accessing or using www.Tihoo.ca, you consent to the practices described in this policy.
1. Information We Collect
We may collect various types of information when you interact with www.Tihoo.ca, including but not limited to:
1.1 Personal Information:
Name
Email address
Phone number
Billing and shipping address
Payment information (credit card details, billing address)
Username and password (for registered users)
1.2 Non-Personal Information:
Browsing history
IP address
Cookies and tracking technologies
Demographic information (age, gender, etc.)
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Order Processing: To process and fulfill your orders, including sending order confirmations, tracking information, and updates on your purchases.
2.2 Customer Support: To provide you with customer support and address any inquiries or concerns you may have.
2.3 Marketing and Promotions: To send you promotional emails, newsletters, and special offers that may interest you. You can opt-out of receiving marketing communications at any time.
2.4 Website Improvement: To analyze and improve our website’s performance, user experience, and functionality.
2.5 Compliance: To comply with legal obligations and protect our rights and interests.
3. Sharing Your Information
We may share your information with third parties only under the following circumstances:
3.1 Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process orders, and provide other essential services. These service providers are required to maintain the confidentiality of your information.
3.2 Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.
3.3 Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
Tihoo may use cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may affect your ability to access certain features of our website.
5. Security Measures
We employ reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Opt-Out: You can opt-out of receiving marketing communications from us.
7. Children’s Privacy
Tihoo is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at Support@tihoo.ca.
By using www.Tihoo.ca, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Your continued use of our website constitutes your acceptance of any changes or updates to this policy.
Who we are
Suggested text: Our website address is: https://www.tihoo.ca.
Comments
Suggested text: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
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