{"id":215,"date":"2023-08-30T09:43:44","date_gmt":"2023-08-30T13:43:44","guid":{"rendered":"http:\/\/konte.uix.store\/?page_id=215"},"modified":"2023-09-15T08:23:46","modified_gmt":"2023-09-15T12:23:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/tihoo.ca\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_separator css=\u201d.vc_custom_1530691719971{margin-bottom: 50px !important;}\u201d][\/vc_column][\/vc_row][vc_row css=\u201d.vc_custom_1535624888834{margin-top: 20px !important;}\u201d][vc_column width=\u201d1\/6\u2033]<span class=\"konte-dash text-default   vc_custom_1535622364910\"><span class=\"konte-dash__line\"><\/span><\/span>[\/vc_column][vc_column width=\u201d5\/6\u2033][vc_custom_heading text=\u201dShopping\u201d font_container=\u201dtag:h2|text_align:left|color:%23000000\u2033 use_theme_fonts=\u201dyes\u201d css=\u201d.vc_custom_1694490844005{margin-bottom: 10px !important;}\u201d][vc_toggle title=\u201dHow do I place an order?\u201d]To place an order, simply browse our website, select the items you want, and add them to your cart. Then, proceed to checkout, where you\u2019ll provide your shipping and payment information.[\/vc_toggle][vc_toggle title=\u201dHow do I contact customer support?\u201d]You can reach our customer support team by visiting our Contact Us page, where you\u2019ll find our contact information and a contact form. We\u2019re here to assist you with any questions or concerns.[\/vc_toggle][vc_toggle title=\u201dDo you offer discounts or promotions?\u201d]Yes, we frequently offer discounts and promotions. To stay updated on our latest offers, subscribe to our newsletter and follow us on social media.[\/vc_toggle][vc_toggle title=\u201dWhat is your size chart for clothing items?\u201d]We provide a size chart on each product page to help you choose the right size. You can also find a general size guide on our Size Chart page.[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator css=\u201d.vc_custom_1530691719971{margin-bottom: 50px !important;}\u201d][\/vc_column][\/vc_row][vc_row][vc_column width=\u201d1\/6\u2033]<span class=\"konte-dash text-dark   vc_custom_1694491075061\"><span class=\"konte-dash__line\"><\/span><\/span>[\/vc_column][vc_column width=\u201d5\/6\u2033][vc_custom_heading text=\u201dPayment\u201d font_container=\u201dtag:h2|text_align:left|color:%23000000\u2033 use_theme_fonts=\u201dyes\u201d css=\u201d.vc_custom_1694490949588{margin-bottom: 10px !important;}\u201d][vc_toggle title=\u201dWhat payment methods do you accept?\u201d]We accept major credit cards, debit cards, and PayPal for payment. You can find more details during the checkout process.[\/vc_toggle][vc_toggle title=\u201dIs my personal information secure?\u201d]We take your privacy seriously. Our website uses encryption technology to protect your personal and payment information. You can learn more about our security measures in our Privacy Policy.[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator css=\u201d.vc_custom_1530691728630{margin-bottom: 50px !important;}\u201d][\/vc_column][\/vc_row][vc_row][vc_column width=\u201d1\/6\u2033]<span class=\"konte-dash text-dark   vc_custom_1694491050684\"><span class=\"konte-dash__line\"><\/span><\/span>[\/vc_column][vc_column width=\u201d5\/6\u2033][vc_custom_heading text=\u201dShipping\u201d font_container=\u201dtag:h2|text_align:left|color:%23000000\u2033 use_theme_fonts=\u201dyes\u201d css=\u201d.vc_custom_1694491004197{margin-bottom: 10px !important;}\u201d][vc_toggle title=\u201dHow can I track my order?\u201d]Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order\u2019s status on our website or the carrier\u2019s website.[\/vc_toggle][vc_toggle title=\u201dWhat is your shipping policy?\u201d]We offer various shipping options, and delivery times may vary depending on your location and the selected shipping method. You can find more information on our Shipping page.[\/vc_toggle][vc_toggle title=\u201dDo you offer international shipping?\u201d]Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary, so please check our International Shipping page for details.[\/vc_toggle][vc_toggle title=\u201dWhat should I do if I receive a damaged item?\u201d]If you receive a damaged or defective item, please contact our customer support team immediately. 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